SwiftDrop Services
Everything You Need to Manage Deliveries
From creating a shipment to tracking it, paying for it and managing the whole operation: shipment creation, delivery management, tracking, payments and administration in one platform.
- Pending
- Confirmed
- Assigned
- Picked up
- In transit
- Delivered
Core services
What SwiftDrop provides
Shipment Management
Create and manage parcels with sender, receiver, delivery address, parcel details, pricing and shipment status.
- Sender
- Receiver
- Delivery address
- Parcel details
- Pricing
- Status
Shipment Tracking
Follow progress through structured delivery statuses, from creation to final delivery.
- Pending
- Confirmed
- Picked up
- In transit
- Delivered
Delivery Management
Agents manage availability, accept assignments, pick up parcels and update delivery progress.
- Availability
- Assignments
- Pickup
- Status updates
Secure Online Payments
Online checkout through the integrated payment system, with payment status verified by the backend.
Marked paid only after the backend confirms it.
Delivery Analytics
Operational insights for delivery agents and administrators through dashboards and analytics.
Role-Based Management
Customer, delivery agent and administrator capabilities are separated, with appropriate access control.
- Customers
- Delivery agents
- Administrators
Customer experience
From booking to doorstep
Customers manage the whole journey from their dashboard.
01
Create Shipment
Enter sender, receiver and parcel details. The charge is calculated for you.
02
Pay
Check out online. Payment status is confirmed by the backend.
03
Track
Follow structured status updates from creation to final delivery.
04
Receive
The delivery is completed and the shipment is marked delivered.
Delivery agent experience
From availability to delivered
Agents see their assignments, work through each delivery step by step, and keep track of their results.
- Status updates
- Delivery history
- Earnings and analytics
01
Availability
Set yourself available or offline.
02
Assignment
See the deliveries assigned to you.
03
Accept
Accept the delivery, or decline it.
04
Pickup
Mark the parcel as picked up.
05
Delivery
Update progress until the parcel is delivered.
Admin operations
Run the whole operation
Administrators oversee users, shipments and payments from one workspace.
- Users
- Review accounts and suspend or reactivate them.
- Shipments
- Search, filter and inspect every shipment.
- Delivery assignments
- Assign available delivery agents to parcels.
- Payments
- Monitor payment status and revenue.
- Audit activity
- Review a log of important actions.
- Analytics
- Track shipment and revenue trends.
Ready to streamline your deliveries?
Create an account to start sending parcels, or get in touch about your requirements.